WEBMine – Voice of Customer Collector

WEBMineGet the Voice of the Customer with WEBMine

  • Speedier Six Sigma – DFSS
  • Get the “Voice of Customer”
  • Discover WOW Factors
  • Surveys in Record Time
  • Focus QFD’s Fuzzy-Front-End
  • Make Better Decisions

In order to design better products and services, you’ll need to assemble the needs and desires of your target market customers. Some firms attempt this using traditional market research approaches which can be expensive and time consuming. WEBMine lets you leverage the power of the web to reach out to your customers and assemble their needs and goals.

It is So Easy to Use, No CODING . . . No hassles.

Become more interactive with your customers and employees. WEBMine makes it happen. The power of the web is here to stay, why not use it to “mine” for the “pearls of wisdom” which can be gathered from the members of your market.

Need to develop a better product or service?

Use WEBMine to survey the marketplace to understand their needs better. Then, send the list of needs to QFD Designer and you’ve achieved unrivaled customer feedback. If you wish, you can even export the data to a spreadsheet like Microsoft Excel or any other software that accepts data in the comma separated variable (CSV) format.

We do the hosting; no need for additional hardware or software!
You can use WEBMine for all kinds of assessments including; ISO9000, Sarbanes-Oxley, Leadership, Lean Manufacturing, Customer Feedback etc. You can even great Voice surveys using VoiceXML and it works great if you’re building a kiosk.