McDonald's Corporation, the fast food service giant is one of our customers, and applies our methods to service improvement.
Other service based organizations that have benefited from our tools and techniques include:
Continental Rehabilitation Hospital, San Diego, California.
Ritz-Carlton Hotels
Host-Marriot Hotels
State Bar of Michigan
Oakwood Hospitals
University of Michigan Medical Center
The Medical Center of Central Mass

IDEACore methods including QFD and VOC analysis have been successfully applied to many services in Japan, including:

• A Shopping Mall

• A Sports Complex

• A Variety Retail Store
 

It doesn't matter whether you're working to improve a product or a service, the tools still apply and are still effective. 

Deployments of Service QFD include:

• Organization Deployment
• Customer Deployment
• Voice of Customer Deployment
• Quality Deployment
• Function Deployment
• Process Deployment
• New Concept Deployment
• Task Deployment
• Reliability Deployment
 

Our software and services help companies plan, manage and implement business improvement leading to higher profits and success of their new product as well as their service offering developments. Whether you buy our software tools, our consulting, or get training in the powerful methodology we use, you will achieve greater success in your Service development.

Featured IDEACore Software: